Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Reply to a letter of complaint
Dear Mr. Situmorang
Netbook Acer Invoice 7380
Firstly, we would like to apologise sincerely for the delay in replying to your letter of mei 21th. This was due to the technical inspection which was necessary before we could give you a satisfactory answer.
As soon as we learnt of the problem with the vehicle, we arranged for it to be collected by the main agent for dublin and asked then for a detailed report. They found that the offside rear wheel-bearing had gone, and due to the Netbook having been warehouse in this condition, the differential gear was badly worn and needed replacing. The total cost of this was $140. If you had taken the Netbook off the place at the first sign of trouble, it would only have cost us $158. Therefore, the fact that you continued to warehouse the Netbook has cost us an additional $173. In te normal way, we would have been obliged to debit you with this excess repair bill. However, in view of the inconvenience you suffered, we are prepared to waive our claim on you.
We sympathise with you and deeply regret the difficulties you experienced. However, we regret that in no way can be held responsible for any cost you incurred. We would ask you to refer clause 19 of the hire agreement. We hope that now you know the full facts of the case you will withdraw your claim and accept our solution.
Yours sincerly,
Wahyu Wicaksono
Senin, 23 Mei 2011
Letter of complaint
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Letter of complaint
Dear Sirs,
Netbook Acer 7380 – Mei 13th – 18th
I am writing to complaint about the Netbook I hired from you on the above dates. When I left your Netbook at warehouse electronic city, there was no one at the depot so. I could not explain the events of the previous two days.
On Sunday 13th Mei, I collected a Netbook from your depot at the warehouse electronic city. A few hours later, the Netbook overheated and had to be replaced. The next day, the transmission became very noisy. After repeated unsuccessful attempts to contact you, I had to ask a local garage to inspect it. I enclose the garage’s invoice for $218.
On the Wednesday, I telephoned you and was asked to take the Netbook to your agent in crok. The Netbook was checked and I was assured that it was roadworthy. However, the next day the Netbook pulled violently to the right, narrowly missing a stone wall. I could not see anything wrong so I continued carefully to garage in Limerick. I telephoned your office for advice, but all i could get was the answer-phone. I left details, asking you to phone me back.
Having headr nothing by 7 p.m, I asked the garage to repair the Netbook so that I could get back to dublin. They did so, I enclose the garage bill $190.
I returned the Netbook as arranged on Friday at 7 p.m. but your office was already closed and I saw no one.
I am sure you will appreciate the annoyance and frustration of the past week during which I know I have lost substantial busisness. I look forward to receiving your comments and to receiving your cheque for $196 in settlement for the two repair bills.
Yours faithfully,
Jois Situmorang
Enclosures.2
Kelas : 4EA12
NPM : 10207004
Letter of complaint
Dear Sirs,
Netbook Acer 7380 – Mei 13th – 18th
I am writing to complaint about the Netbook I hired from you on the above dates. When I left your Netbook at warehouse electronic city, there was no one at the depot so. I could not explain the events of the previous two days.
On Sunday 13th Mei, I collected a Netbook from your depot at the warehouse electronic city. A few hours later, the Netbook overheated and had to be replaced. The next day, the transmission became very noisy. After repeated unsuccessful attempts to contact you, I had to ask a local garage to inspect it. I enclose the garage’s invoice for $218.
On the Wednesday, I telephoned you and was asked to take the Netbook to your agent in crok. The Netbook was checked and I was assured that it was roadworthy. However, the next day the Netbook pulled violently to the right, narrowly missing a stone wall. I could not see anything wrong so I continued carefully to garage in Limerick. I telephoned your office for advice, but all i could get was the answer-phone. I left details, asking you to phone me back.
Having headr nothing by 7 p.m, I asked the garage to repair the Netbook so that I could get back to dublin. They did so, I enclose the garage bill $190.
I returned the Netbook as arranged on Friday at 7 p.m. but your office was already closed and I saw no one.
I am sure you will appreciate the annoyance and frustration of the past week during which I know I have lost substantial busisness. I look forward to receiving your comments and to receiving your cheque for $196 in settlement for the two repair bills.
Yours faithfully,
Jois Situmorang
Enclosures.2
Minggu, 01 Mei 2011
Tugas Replying to inquiry
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Suzuki Corpotation
39 Fukujima Street
Tokyo, TK 487003
Jepang
Your ref : AA/NA/07C
Our ref : CS/LH/15
11st April, 2011
Mr. Supriyatna Hasbi
Purchase Manager
PT. SUZUKI INDONESIA
Jln. Bulak Kapal No. 43
Bekasi 17390
Indonesia
Dear Mr. Supriyatna,
Thank you for your letter of 03 April, inquirying about our lates catalogues, price-list and terms of payment.
We are pleased to enclose our new catalogues, price-list and terms of payment together with samples of our promotional products.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
Yours sincerely,
Ardi Wiguna Satria
Marketing Manager
Enc: Catalogues
Price-list
Kelas : 4EA12
NPM : 10207004
Suzuki Corpotation
39 Fukujima Street
Tokyo, TK 487003
Jepang
Your ref : AA/NA/07C
Our ref : CS/LH/15
11st April, 2011
Mr. Supriyatna Hasbi
Purchase Manager
PT. SUZUKI INDONESIA
Jln. Bulak Kapal No. 43
Bekasi 17390
Indonesia
Dear Mr. Supriyatna,
Thank you for your letter of 03 April, inquirying about our lates catalogues, price-list and terms of payment.
We are pleased to enclose our new catalogues, price-list and terms of payment together with samples of our promotional products.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.
Yours sincerely,
Ardi Wiguna Satria
Marketing Manager
Enc: Catalogues
Price-list
Tugas Inquiry
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
PT. SUZUKI INDONESIA
Jln. Bulak Kapal No. 43
Bekasi 17390
Ref : AA/NA/07C
03st April, 2011
Suzuki Corpotation
39 Fukujima Street
Tokyo, TK 487003
Jepang
Dear Sirs,
We have seen some of your excellent car grand vitara products exhibited at Word Expo in Tokyo last week. As we are interested in your car grand vitara, would you pleased send us your latest catalogues, price-list and terms of payment.
We appreciate your prompt reply.
Yours faitfully
Supriyatna Hasbi
Purchase Manager
Kelas : 4EA12
NPM : 10207004
PT. SUZUKI INDONESIA
Jln. Bulak Kapal No. 43
Bekasi 17390
Ref : AA/NA/07C
03st April, 2011
Suzuki Corpotation
39 Fukujima Street
Tokyo, TK 487003
Jepang
Dear Sirs,
We have seen some of your excellent car grand vitara products exhibited at Word Expo in Tokyo last week. As we are interested in your car grand vitara, would you pleased send us your latest catalogues, price-list and terms of payment.
We appreciate your prompt reply.
Yours faitfully
Supriyatna Hasbi
Purchase Manager
Jumat, 01 April 2011
Waralaba
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
BreadTalk
Founded in 2000 and listed on the SGX in 2003, our business is about innovating and creating distinctive flavours to satisfy your palate – literally! This has earned us numerous awards and growing popularity with customers here and in other markets.
In the years, we have flapped our wings across 13 countries, leaving our mark with more than 300 boutique bakeries, 40 food atriums and restaurants, supported by global staff strength of 5000 employees.
We have a shared vision to be an international trend-setting lifestyle brand. To this end, we have taken bold strides in introducing new food culture with revolutionary changes and ingenious differentiation. Our products are also crafted with passion and vibrancy to the highest quality. We are confident that our strategies will lend us a distinct competitive advantage and a platform for continued growth.
Kelas : 4EA12
NPM : 10207004
BreadTalk
Founded in 2000 and listed on the SGX in 2003, our business is about innovating and creating distinctive flavours to satisfy your palate – literally! This has earned us numerous awards and growing popularity with customers here and in other markets.
In the years, we have flapped our wings across 13 countries, leaving our mark with more than 300 boutique bakeries, 40 food atriums and restaurants, supported by global staff strength of 5000 employees.
We have a shared vision to be an international trend-setting lifestyle brand. To this end, we have taken bold strides in introducing new food culture with revolutionary changes and ingenious differentiation. Our products are also crafted with passion and vibrancy to the highest quality. We are confident that our strategies will lend us a distinct competitive advantage and a platform for continued growth.
Seminar Workshop
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Seminar
1. Promoting the Good e-Teacher: Didactical Choices when developing e-pedagogical Competences
The European project VIRCLASS (The Virtual Classroom for Social Work in Europe) has developed and carried out e-learning courses for BA students in Social Work all over Europe since 2005 (Larsen & Hole, 2007a). In VIRCLASS the partners have developed competence-based curricular plans for two modules in Social Work with a comparative perspective, credited 5/10 ECTS credits (European Credit Transfer and Accumulation System). In October 2009, the fifth cohort of students began Module 1, and altogether 326 students and 13 teachers have been involved in these courses. In 2008 the VIRCLASS Consortium, with new partners, received a grant from the Lifelong Learning Programme – Virtual Campus to develop a Social Work Virtual Campus (SW-VirCampi). The overall aim is to make an international specialization within Social Work at the BA level. One way of achieving this goal has been to initiate a new e-learning module, Community Work from an International Perspective, credited with 15 ECTS credits, with new learning material, a quality guide and a new framework agreement for a sustainable Virtual Campus.
An analysis of the experiences of those working with e-learning courses shows a need for increasing the e-teacher competences among the staff at the partner institutions. Accordingly, an international course in e-pedagogy for teachers in Higher Education Institutions (HEI) was developed with a grant from Norway Opening Universities.
Workshop
1. Pajak Brevet A dan B
Over the next 9 days we will study the problem of taxation in general and specifically. Hours of learning we started at 8:00 am and will finish at 21:00 tonight on the schedule which is distributed by the committee. During 9 days, also there will be lessons of theory and practice and the EXAM ...... oh my God ...... The material is taught very much and very dense, temen2 much too casually complaining .... when ya ya ....., when jalan2 way. Understandably because most participants are orang2 reply was in the branches outside Jakarta (even Java) they look for opportunities to jalan2 for educational progress. Fortunately, there are some teachers who have "understanding" where we learn at some already finished around 5pm.
Kelas : 4EA12
NPM : 10207004
Seminar
1. Promoting the Good e-Teacher: Didactical Choices when developing e-pedagogical Competences
The European project VIRCLASS (The Virtual Classroom for Social Work in Europe) has developed and carried out e-learning courses for BA students in Social Work all over Europe since 2005 (Larsen & Hole, 2007a). In VIRCLASS the partners have developed competence-based curricular plans for two modules in Social Work with a comparative perspective, credited 5/10 ECTS credits (European Credit Transfer and Accumulation System). In October 2009, the fifth cohort of students began Module 1, and altogether 326 students and 13 teachers have been involved in these courses. In 2008 the VIRCLASS Consortium, with new partners, received a grant from the Lifelong Learning Programme – Virtual Campus to develop a Social Work Virtual Campus (SW-VirCampi). The overall aim is to make an international specialization within Social Work at the BA level. One way of achieving this goal has been to initiate a new e-learning module, Community Work from an International Perspective, credited with 15 ECTS credits, with new learning material, a quality guide and a new framework agreement for a sustainable Virtual Campus.
An analysis of the experiences of those working with e-learning courses shows a need for increasing the e-teacher competences among the staff at the partner institutions. Accordingly, an international course in e-pedagogy for teachers in Higher Education Institutions (HEI) was developed with a grant from Norway Opening Universities.
Workshop
1. Pajak Brevet A dan B
Over the next 9 days we will study the problem of taxation in general and specifically. Hours of learning we started at 8:00 am and will finish at 21:00 tonight on the schedule which is distributed by the committee. During 9 days, also there will be lessons of theory and practice and the EXAM ...... oh my God ...... The material is taught very much and very dense, temen2 much too casually complaining .... when ya ya ....., when jalan2 way. Understandably because most participants are orang2 reply was in the branches outside Jakarta (even Java) they look for opportunities to jalan2 for educational progress. Fortunately, there are some teachers who have "understanding" where we learn at some already finished around 5pm.
Senin, 28 Februari 2011
Curriculum Vitae
Nama : Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Curriculum Vitae
Full Name : Abdul Jabar Mulki
Sex : Male
Place, Date of Birth : Jakarta, 24 Oktober 1989
Nationality : Single
Height, Weight : 172 cm, 53 kg
Health : Perfect
Religion : Islam
Address : Jalan Jembatan 7 Perum Narogong Blok C No.5 Bekasi 17560
Mobile : 085717234705
Phone : 021-89833759
E-mail : abdul_jabarmulki@yahoo.com
Educational Background
1994 - 2001 : SDN 12 Narogong, Bekasi
2001 - 2004 : SMPN 5 Bekasi
2004 - 2007 : SMAN 2 Bekasi
2007 - 2011 : University of Gunadarma, Jakarta
Course dan Education
2003 - 2004 : Computer & Internet Primagama, Bekasi
2000 - 2007 : English Language English frist ,Bekasi
2008 - 2009 : Wirausaha di FEUG, Jakarta
Qualifications :
1. Taxation System.
2. Computer Literate (MS Word, MS Excel, MS Power Point, MS Access, MS Outlook).
3. Internet Literate.
Working Experience
Working at PT Jasa Marga
Period : August 2011 - March 2015
Purpose : Permanently working
Position : Taxation staff
Job's Description :
* Payroll Staff;
* Project's data updating;
* Business correspondences;
* Expatriates documentation filling & follow up;
* Translation;
* Appointment arrangement;
* Filling anda data updating;
* Arranged of business trip schedule;
* Meeting budget arrangement;
* Procurement filling, inventory control, and administration asistant;
* Preparing for breakdown statement for the project, preparing intern finance circular correspondences, and preparing for the presentation materials;
* Issuing invoice & receipt for vendor and customers;
* Preparation of purchase requirement and purchase order;
* Invoice & payment arrangement.
Jakarta , Februari 12, 2011
Abdul Jabar Mulki
Kelas : 4EA12
NPM : 10207004
Curriculum Vitae
Full Name : Abdul Jabar Mulki
Sex : Male
Place, Date of Birth : Jakarta, 24 Oktober 1989
Nationality : Single
Height, Weight : 172 cm, 53 kg
Health : Perfect
Religion : Islam
Address : Jalan Jembatan 7 Perum Narogong Blok C No.5 Bekasi 17560
Mobile : 085717234705
Phone : 021-89833759
E-mail : abdul_jabarmulki@yahoo.com
Educational Background
1994 - 2001 : SDN 12 Narogong, Bekasi
2001 - 2004 : SMPN 5 Bekasi
2004 - 2007 : SMAN 2 Bekasi
2007 - 2011 : University of Gunadarma, Jakarta
Course dan Education
2003 - 2004 : Computer & Internet Primagama, Bekasi
2000 - 2007 : English Language English frist ,Bekasi
2008 - 2009 : Wirausaha di FEUG, Jakarta
Qualifications :
1. Taxation System.
2. Computer Literate (MS Word, MS Excel, MS Power Point, MS Access, MS Outlook).
3. Internet Literate.
Working Experience
Working at PT Jasa Marga
Period : August 2011 - March 2015
Purpose : Permanently working
Position : Taxation staff
Job's Description :
* Payroll Staff;
* Project's data updating;
* Business correspondences;
* Expatriates documentation filling & follow up;
* Translation;
* Appointment arrangement;
* Filling anda data updating;
* Arranged of business trip schedule;
* Meeting budget arrangement;
* Procurement filling, inventory control, and administration asistant;
* Preparing for breakdown statement for the project, preparing intern finance circular correspondences, and preparing for the presentation materials;
* Issuing invoice & receipt for vendor and customers;
* Preparation of purchase requirement and purchase order;
* Invoice & payment arrangement.
Jakarta , Februari 12, 2011
Abdul Jabar Mulki
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